Amazon’s KDP Select program, and its feature of enabling authors to make a book free for a few days, has treated me well. Since participating in it my sales have boomed and stayed high long after the giddy glow of free is over. So what could possibly be the negative?
Glad you asked. Otherwise there wouldn’t be much reason to write this blog, other than to tout my crap in unabashedly self-promotional fashion. Which I will do, early and often, but that’s besides the point.
As every one is by now aware, if you rank fairly high on your free days, you see a bump in sales for four or so days after, due to the Amazon algorithms treating free downloads the same as paid downloads for the purposes of things like the Movers and Shakers list, as well as “also bought” recommendations. That exposes your book to a whole new universe of potential readers, some of who will buy your book to give it a whirl. All good. Everybody wins. Or do they?
NEWS: New book review for King of Swords sequel, Revenge of the Assassin, by bestselling author Steven Konkoly.
MORE NEWS: Book review for pet biography An Angel With Fur from Pets Weekly.
One well documented downside to putting your book up for free for the majority of authors is the dreaded one star review – the drive-by slam that slags your work, often written as though the reviewer didn’t even bother reading it, by a reviewer who’s never reviewed anything else. My pet theory is that free exposes you to readers who would never buy your book and for whom it was never intended – they don’t like the genre, or they don’t like whatever the topic or underlying theme is, etc. But because it was free, they loaded up their kindle with whatever was hot on the lists, and then they started reading, and…blech. That book sucks.
Sometimes a book sucks. In fact, books often suck. Sucking isn’t unknown with indie books, where authors may have failed to get professional editing or proofing, and manuscripts can read more like incoherent first drafts than finished product. Typos, grammatical issues, continuity problems, echoes…and on and on.
But professionally executed books also get one star reviews, invariably after going free. Often, the review will say something like, “I don’t normally read erotica because of all the sex, but I thought I’d give Spank Happy Oiled Gladiators a try, and was reminded of why these books suck a bag of d#cks. I couldn’t finish it. Ugh.”
What we have here is a failure to communicate. (Note that I am not saying that low reviews are always, or even mostly, unwarranted. Everyone has different tastes, so one person reads Da Vinci Code and finds it gripping, and another finds it sub-custodial twaddle. That’s what makes a market. No, what I’m describing is well documented – the spate of one and two star reviews that invariably follow a free promotion, on a book that has universally gotten only positive reviews until then – where the consensus is that it’s a decent example of the breed)
The free reader who is leaving that one star slam wouldn’t have purchased the book, ever. It’s safe to say that reader wasn’t the audience it was written for. But free brought them to it, and now they feel they must share their dislike of it with the world. Hence the one star reviews after free. It’s just a theory, but my hunch is that if you are willing to pay $4 for the epic tale of greased up, corporal punishment-crazed warriors, you know what you’re buying, and thus are more accustomed to the norms in the genre, the content, etc.
It’s rare that I put a book free and don’t see the one star effect. Many authors dread it. I tend to be more philosophical. Free brings out all kinds, many of whom aren’t going to ever like anything you write, or in your chosen genre, because the filtering mechanism that is the reader laying down his/her money to read the work has been eliminated. Just as readers get everything from complete drivel to brilliant discoveries when they download a bunch of free books, authors get a mixed bag of readers from free – from “U ar a stoopid riter and ur buk suks!” to “Scintillating, salubrious sophistry structured with sartorial slyness.”
That’s just how it is. Welcome to the free book binge.
The other negative I’ve seen is that the fringe buyer for indie books, the reader at the margins who might have been willing to give a new author a test drive in exchange for a few bucks, now doesn’t. Instead, they download free books. Their kindles are clogged with books they will never have the time to read, but they can’t help themselves. It’s free, GD it! Getcher free stuff while you can! Obviously, poop and dirt are free, too, but most don’t load up and eat it just because there’s no cost. But the problem is that there is a glut of content that has taken those fringe readers out of the mix for indie authors, as they’re struggling to digest 1000 free books, and so aren’t buying anything right now. I believe that’s substantially contributed to the lower sales I’ve heard so much about over the last 30-60 days from many name indie authors. These aren’t folks struggling to sell a few dozen books. They are established authors with plenty of titles who are well regarded. And yet their sales are down, across the board, by at least 40-50%.
My pet theory is that this is the inevitable effect of free, and it will likely take the remainder of 2012 to rinse through the system.
What will stop the race to free for authors is the other negative nobody likes to discuss in polite company – namely, that the “bump in sales” effect free can create has gone from hundreds or thousands of sales, to only a few. The market has absorbed the promotional technique, and it’s no longer effective – just as other techniques worked until they didn’t – think .99 for an example.
In 2010, .99 was almost a guarantee of massive downloads. In 2011, not so much, and in 2012, it’s hit or mostly miss, at best. You still see some authors doing it, because they are reading “how to” books written in 2011 about what worked in 2010, but most quality authors don’t like the idea of making 1/6 the revenue at 35% commission on .99 as they would on 70% commission at $2.99. So it has lost effectiveness for two reasons – readers believe (often correctly) that .99 equates to barely readable dross, and authors believe that they are giving away their work at that price, undervaluing their product to no good purpose. Some still do it and are successful, so whatever, but most don’t anymore if they have any pricing power at all.
Free is great until it isn’t, and readers finally figure out that there’s a resource more precious than a few dollars: time. If they can pay $5 and be guaranteed of a read that gives them 10 hours of well-executed escape, that’s a better value than poring through dozens of marginal or worse books they got at no cost, only to delete them after the first twenty or thirty pages. Time is a commodity that doesn’t replenish, so in the end, I believe that most discerning readers will pay an equitable price for competent work. What that price winds up being is debatable. But it won’t be free, and likely won’t be .99, except as limited time promotions.
And now we come to the crassly commercial part of the blog. Check out the new cover below – I’m in the process of redoing the covers for Zero Sum, Fatal Exchange and Geronimo, and am almost done, so if that’s what you’ve been waiting for, get your credit card ready. That’s it for my blatant self-promotion for this episode. Now go buy something.
So there’s your installment of the view of the literary marketplace as seen through a tequila shot glass on the beach in Mexico. As with all things, your mileage may vary. In the end, the only things you can really control are the quality of the writing, the level of professionalism of your finished product, and the number of hours you invest in marketing. The rest is up to a finicky and randomly chaotic universe, so don’t quit your day job…